Model of Critical Incident and Trauma Debriefing as Practiced by the Trauma Centre of Australia
On-site, group / individual debriefing as required, with follow-up as required by the customer.
Group or significant others debriefing as required by the customer.
Response to information from service centre / caller.
Particulars of organisation; i.e. company, business.
Name of caller and contact details.
Who is responsible, or in charge at the site.
Incident details and clients to be seen.
Assessment of further counselling requirements and / or referral.
Report to persons in charge.
Details of nature of incident and concerns.
Development of a debriefing plan.
Ascertain individual vs. group approach.
Deliver psychological counselling to facilitate recovery.
Explanation of the process, e.g., feelings / reaction / symptoms / education phase.
Further contact and ongoing requirements.
Clients at risk – their needs and support services.
Return to work plans and follow-up.
After initial contact, feedback to managers, person in charge.
Negotiated with client and employee.
Monitored specific needs, with focus on symptoms.
Anger management.
Specific format with details reflecting future requirements.
Follow-up referrals and case satisfaction surveys.
Immediate Trauma Response Service
Non-Immediate Trauma Response Services
Overview of Follow-Up Service Delivery
We’ve been busy here at Trauma Centre, handling a number of high profile trauma incidents across Australia in recent months. The autumn issue of our newsletter, Inside Trauma, has just been published; if you’d like to subscribe, enter your email address on the right hand side of this page and click ‘go’. This edition focuses […]
“Looking Beyond Classic Trauma Symptoms” Here is a video snippet from our TAPIG event with Anne Laure who discusses the symptoms of trauma in comparison to the classic trauma symptoms. For more videos, or to watch the entire Anne Laura Series, please visit our Anne Laure playlist on our YouTube account by clicking here […]
“Language is the digestive juice of the mind” A short snippet of our TAPIG (Trauma and Psychology Interest Group) Workshop with Rob Gordon in 2011. For more snippets of our TAPIG events, please subscribe to our quarterly “Inside Trauma” newsletter or subscribe to us on YouTube or Facebook. To subscribe to our Inside Trauma Newsletter, […]
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