Immediate Trauma Response Services

Individuals and businesses can receive access to a
24 hour - 365 days per year pager number with a ten minute response time, just by calling our secure payment system on (03) 9205 9488. Once a verification of your credentials has occurred, you will automatically be presented with the pager number and a receipt number. Once you have called the pager number and given your contact details to the paging service, you will be called back within ten minutes by a mobile psychologist.

Immediate Trauma Response Services include;
1. ON-SITE - A mobile psychologist can visit you at home, or wherever you are calling from.
2. NEGOTIATED - A suitable place to meet with a psychologist can be negotiated.
3. TELEPHONE COUNSELLING - A psychologist can provide counselling over the phone.

What is a critical incident trauma situation?
Non-Immediate Trauma Response Services
Overview of Service Delivery
Overview of Follow-Up Service Delivery