Counselling Team
Trauma Centre of Australia has employed a team of specialized psychologists with
skills that focus on critical incident and trauma situations.

All trauma response consultants are specifically trained and specialized in critical
incident debriefing. All consultants have worked in the area of trauma counselling
and are continually re-trained to maintain best practice service delivery.

Our Credentials

Trauma Centre of Australia is recognised as a leader in dedicated trauma response.
Unlike other service providers, we deal wholly with trauma and critical incident
response, and are committed towards the delivery of the core business.

To ensure that Trauma Centre of Australia is meeting a Best Practice Trauma Service
we have initiated a compliance from the guidelines of the Safety Institute, as reported
in the Safety Institute Journal, 1998, p28-29.

Trauma Centre of Australia Complies to the Following Audit:
  1. We provide advice on critical incident response policy and procedure.
  2. We provide immediate trauma debrief: by telephone and / or on-site.
  3. We provide individual follow-up counselling the day after.
  4. We provide individual monitoring and treatment as required.
  5. We provide advice to management on how to effectively manage
    group / individual recovery.
  6. We provide liaison with treating practitioners, insurance companies, etc.
  7. We provide written reports to organisations.
Trauma Centre of Australia Compliance Audit is 100%
All workplaces are susceptible to a traumatic incident occurring.
These incidents can threaten the well being of individuals, whole
groups of employees, or even the entire workplace. Major accidents,
explosions, fires, hold-ups, violence and terrorism can seriously
impact the immediate operation of an organisation and potentially
its long term viability.

Many organisations have disaster recovery plans but frequently these
neglect the human element. They assume that employees, despite the
distress caused by a critical event, will be able to fulfill their
designated roles. The fact is that employees are often so debilitated
by their involvement in the incident that they simply cannot perform
their duties. In such circumstances, employees need clinical
assistance and support - quickly!